Comments on: MYSQLV1 Database Issue on November 18, 2008 http://www.dougweb.com/doug/2008/11/mysqlv1-database-issue-on-november-18-2008/ The Plum Point Pamphleteer Fri, 10 Feb 2012 21:31:38 +0000 hourly 1 http://wordpress.org/?v=3.3.1 <img class='wavatar' src='http://www.gravatar.com/avatar.php?gravatar_id=c1565940f9288ad32d44e6a9a2abf5e5.jpg&s=80&d=http%3A%2F%2Fwww.dougweb.com%2Fdoug%2Fwp-content%2Fcache%2Fwavatars%2Fc1565940f9288ad32.png' width='80' height='80' alt='Wavatar' />By: Doug http://www.dougweb.com/doug/2008/11/mysqlv1-database-issue-on-november-18-2008/comment-page-1/#comment-86 Wavatar Doug Thu, 20 Nov 2008 14:48:06 +0000 http://www.dougweb.com/doug/?p=425#comment-86 Two days later I received this. Not sure why they bothered since Gold VIP customers are supposed to be updated the same day: Dear Douglas Smith, Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request. Your website is now resolving properly without error, we apologize for any inconvenience. The issue you reported to Network Solutions on 11/18/2008 06:21:12 PM and assigned to Service Request 1-371922192 has been completed and closed. We hope this information has been helpful. However, if you have any additional questions, please don't hesitate to contact our Customer Service Department any time 24 hours a day at 1-866-391-4357. If you are calling from outside the U.S. or Canada, please call 1-570-708-8788. You may also e-mail us at hosting@networksolutions.com. Sincerely, SUSAN013 Technical Support Specialist Network Solutions hosting@networksolutions.com Please do not reply to this e-mail. Two days later I received this. Not sure why they bothered since Gold VIP customers are supposed to be updated the same day:

Dear Douglas Smith,

Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.

Your website is now resolving properly without error, we apologize for any inconvenience. The issue you reported to Network Solutions on 11/18/2008 06:21:12 PM and assigned to Service Request 1-371922192 has been completed and closed.

We hope this information has been helpful. However, if you have any additional questions, please don't hesitate to contact our Customer Service Department any time 24 hours a day at 1-866-391-4357. If you are calling from outside the U.S. or Canada, please call 1-570-708-8788. You may also e-mail us at hosting@networksolutions.com.

Sincerely,

SUSAN013

Technical Support Specialist

Network Solutions

hosting@networksolutions.com

Please do not reply to this e-mail.

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