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Telemarketing Car Warranty a Scam? (407) 251-6572

January 16th, 2009 |

Author: Doug

On December 17, January 15, and January 16 my home phone(s) (two lines) received telemarketing calls from an unknown company selling car warranty policies. The call always starts with the loud recorded voice of an older female claiming this is our last chance to update our car warranty. They also say they have been trying to reach us without success. I’ve always thought this odd because we don’t have a car warranty. What we do have however are two registered telephone numbers with http://www.donotcall.gov. The calls always come from telephone number (407) 251-6572. The caller ID always says just, “FLORIDA.” We have twice now told these telephone trolls to crawl back under the rock from which they came.

This company has called my home multiple times throughout the year and multiple times I have logged each call as a complaint on the government’s DO NOT CALL website. The calls keep coming. Twice now I have pushed one on the touch tone pad to speak to the representative that answers. Each time the representative slams the telephone down in my ear.

A legitimate company selling a product would certainly not behave as this company does so I ask myself the question is this a scam? If it isn’t a scam is this just a fringe corporation owned and operated by persons of low moral character? What is it, who is it and why does the government allow these scofflaws to remain in business? What is it going to take to turn these telemarketing calls off? I never give personal information to any unsolicited caller – not even the make and model of my car. This company must stay in business because some persons are falling for the sales technique.

I’m fed up with these people and I am equally fed up with the apparent inability of the government to follow up on multiple complaints. Using a Google search with this company’s telephone number produces many Internet sites with notes from folks equally perturbed.

(See this article at CTV British Columbia regarding vehicle warranty scams.)

8 Responses to “Telemarketing Car Warranty a Scam? (407) 251-6572”

Doug says:

January 24, 2009 at 9:53 pm

Yet another call from these creeps today. This time the call was from UNKNOWN NUMBER UNKNOWN NAME. The TELEPHONE COMPANY allows this garbage to happen. I DO NOT believe they build technology (they being the telephone company) that they can’t use to identify CROOKS that harass their customers.

So telephone company what say you?

dee in nyc says:

March 4, 2009 at 2:34 pm

I’ve had the same experience so many times. I’m also on the do not call list. I’m fed up and decided next time I press ONE to speak to one of their ‘sales people’ I’m going to keep them online for a few mins and then blow a whistle really LOUD into their ear. Maybe get a few of them deaf in one ear and unemployed. At least I’ll feel a bit of revenge. Anyone want to join me? : )

Doug says:

March 10, 2009 at 8:48 pm

The scoundrels may have changed their telephone number to one in New Brunswick – 506-228-4564. Same voice, same recorded message. This comes from a reader that received a call today 3/10/09.

Occupy their time. Talk to them for as long as you can. Waste their time. Who knows, they may be paying a hefty sum by the minute for all of these bizarre connections and telephones numbers. Could be spoofed as well.

If you take care of that old car you shouldn’t need a warranty!

Doug says:

March 23, 2009 at 7:58 pm

Well I got another car warranty telephone call. The scammer is getting more creative and a little more aggressive. The recording is new and of slightly higher quality. The female voice tells me that my warranty has expired and that I can renew and extend it.

I want to waste their time on the telephone so I pressed 1 to talk to a human. I first asked which car was the warranty on because I had two. After a pregnant pause, Melissa said to me that she didn’t have the information in front of her. I told her that was because her company was fraudulent and that I had no active warranties. “Click” I hung up.

The caller Id is new. It says “WARRANTY ALERT.” This means this scammer is getting some telephone company’s assistance to manipulate the caller ID data. The telephone number is 786-369-7342.

Doug says:

April 1, 2009 at 10:28 am

Another NEW call! These villains do not give up. When I asked them what car the warranty update was for they said the newest car I had purchased. Again they couldn’t tell me which car the warranty update was for because they are not in any way associated with the company from which the car was purchased. This time however the rep said just that. I managed to keep this creep on the telephone for about a minute and a half then hung up while I left the phone ostensibly to get my vehicle registration. The rep said they follow up on all warranties.

I have NEVER done business with these people before, asked them tens of times to stop calling me and advised them I was on the do not call list. This company is breaking the law. Funny how our government seems toothless in dealing with things they ought to be doing and yet has time to honor GM’s car warranties. The fact that this company remains in business is a testimony to something. Incompetence maybe?

The company caller ID said 407-658-4336 FLORIDA. The number changed again!

Joe says:

April 3, 2009 at 4:39 pm

I like the idea of the whistle, however, you can go to any marine store and get one of those small air horns.. That should do it…

File a complaint, flood the FCC with them:

http://esupport.fcc.gov/complaints.htm?id

mary says:

May 11, 2009 at 2:52 pm

i got a call from 407-658-4336 too the guy said i will pull your teeth out i i like blowing the horn or anything to make them death the government want do anything but i will blow a horn or whistle in there ear everyone do the same thing

Doug says:

May 12, 2009 at 9:08 am

You will NOT believe this. All of a sudden, out of the blue, after YEARS of ignoring this the Democrats announced on FOX News Fox and Friends this morning that (Chuck Schumer, NY) that the FCC has been asked to deal with the warranty scammers.

I will believe this when I see it. This is disingenuous at best. Now if they actually take action that is a good thing, but where were they months and years ago as this scam began picking up steam. Where is Congress of the telephone credit card scam? Where? When? How many citizens were victimized while our government sat on its hands?