Faster, better…

A vice president for one of the nation's biggest banks claims customers looking for help in lowering their mortgage payments are often told to call an 800 number — where he says representatives then give homeowners the runaround.

via Saving the Middle Class: Whistle-Blower Says Banks Not Helping Americans Modify Mortgages – ABC News.

(The behavior described in detail in this ABC News story is consistent with my own opinion of banks and credit card companies. We, the tax payers, gave these ungrateful thieves our hard earned cash to bail out the bad mortgages that should never have been issued in the first place. Real people with real loans who could afford them at the time lost their jobs through no fault of their own. Now the banks and credit industries are determined to ruin them when a program and more taxpayer funds were allocated to save these people. I think it is time we recognized the industry is amoral.)

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